Horse Racing Ireland respects your right to privacy
Ireland ("HRI") is committed to protecting privacy and takes our
responsibility regarding the security of your information very seriously. We
will be clear and transparent about the information we are collecting and what
we will do with that information.
This Policy sets
out the following:
All personal data
is collected and processed in accordance with Irish and EU data protection
“HRI” (referred to
as “we”, “us”, “our” or “HRI” in this policy) in this policy primarily refers
to Horse Racing Ireland and, where appropriate, to other companies within the
HRI group or other entities over which HRI exercises management control.
These include Irish
Thoroughbred Marketing Limited, Tote Ireland Limited and corporate entities in
relation to our racecourses at Fairyhouse, Leopardstown, Navan & Tipperary.
HRI is the “data
controller” of all personal information that is collected and used about HRI
customers. HRI is a body established by statute having its primary place of
business at Ballymany, The Curragh, Co Kildare.
This Policy applies
to our services, websites, any mobile services or apps and telephone and / or
What Personal Data We Collect
Personal data means
any information relating to you which allows us to identify you, such as your
name, contact details, client or customer number, horse details, payment
details and information about your access to our website and / or apps.
We may collect
personal data from you when you engage with us – including but not limited to
your participation in racing, purchase of tickets or hospitality, when you
avail of our services or supports, carry on betting, use our website and / or
apps and other websites accessible through our website and / or app,
participate in a survey or competition, or when you contact us.
may collect the following categories of information:
details about your physical or mental health, alleged commission or conviction
of criminal offences are considered “sensitive” personal data under applicable
data protection laws. We will process any such data only if you have given your
explicit consent, or it is necessary, or you have deliberately made it public.
It’s important to
highlight that our services are generally not intended for individuals under
the age of 18 and we do not knowingly record or retain any personal information
from such individuals. In the event that we inadvertently gather personal
information in relation to a minor, we will take reasonable measures to remove
any records where possible, other than such information as will allow us to
identify and prevent future access from such individuals.
What Do We Use Your Personal Data For, Why And For How Long
Your data may be
used for the following purposes:
We will only
process your personal data where we have a legal basis to do so. The legal
basis will depend on the reasons we have collected and need to use your
personal data for.
We may also process
your personal data for one or more of the following:
We will not retain
your data for longer than is necessary to fulfil the purpose it is being
processed for. To determine the appropriate retention period, we consider the
amount, nature and sensitivity of the personal data, the purposes for which we
process it and whether we can achieve those purposes through other means.
We must also
consider periods for which we might need to retain personal data in order to
meet our legal obligations or to deal with complaints, queries and to protect
our legal rights.
When we no longer
need your personal data, we will securely delete or destroy it. We will also
consider if and how we can minimise over time the personal data that we use,
and if we can anonymise your personal data so that it can no longer be
associated with you or identify you, in which case we may use that information
without further notice to you.
Security Of Your Personal Data
We follow strict
security procedures in the storage and disclosure of your personal data, and to
protect it against accidental loss, destruction or damage. The data you provide
to us is protected using SSL (Secure Socket Layer) technology. SSL is the
industry standard method of encrypting personal information and credit card
details so that they can be securely transferred over the Internet.
All payment details
are transmitted over SSL across dedicated network infrastructure (Multiprotocol
Label Switching-MPLS) and stored in compliance with Payment Card Industry Data
Security Standards (PCI DSS).
We may disclose
your information to trusted third parties for the purposes set out in this
Privacy Notice. We require all third parties to have appropriate technical and
operational security measures in place to protect your personal data, in line
with Irish and EU law on data protection rules.
Sharing Your Personal Data
Your personal data
may be shared with other companies within HRI.
information may be transferred or disclosed to any company within HRI or,
subject to appropriate agreement, to third parties, for the processing of that
personal information based on our instructions and in compliance with this
policy and any other appropriate confidentiality and security measures.
Any HRI entity may
use and share, within the group and with its advisors, the information you
provide and other information it holds about you for the following purposes:
Our Third-Party Service Providers & Partners
HRI may, from time
to time, retain trusted third parties to process your information to provide us
with services, including for customer support, information technology,
payments, sales, marketing, data analysis, research and surveys. As part of our
agreements with our partners, we may be required to share your information.
Third Parties For Legal Reasons
We will share
personal information when we believe it is required, such as:
Regulatory Or Sporting Body
information may also be disclosed to any regulatory or sporting body (with whom
HRI has agreements for the sharing of such data in connection with the
integrity of racing) such as the Irish Horseracing Regulatory Body. Those
bodies may then use your personal information to investigate and act on any
such breaches in accordance with their procedures.
International Data Transfer
HRI may from time
to time engage with businesses in other jurisdictions, some of which are not
located in the European Economic Area (EEA), While countries outside the EEA do
not always have strong data protection laws, we require all services providers
to process your information in a secure manner and in accordance with Irish and
EU law on data protection. We utilise standard means under EU law to legitimise
data transfers outside the EEA.
"cookie" is a small data file transferred by a Website to your computer's
hard drive. Cookies are typically classified as either "session"
cookies or "permanent" cookies.
cookies do not stay on your computer after you leave our Website or close your
browser. The aggregate information collected permits us to analyse traffic
patterns on our site. This can enable us over time to provide a better
experience on our site by improving content or personalisation and making our
site easier to use.
cookies are those that remain on your computer. They are used to facilitate
shopping, personalisation and registration services. For example, cookies can
keep track of what you have selected to purchase as you continue to shop and
allow you to enter your password only once on Web pages where a login is
required. "Permanent" cookies can be manually removed by the user.
selectively accept certain cookies by adjusting the preferences in your
browser. If you turn off cookies, there may be some features of our site that
will not be available to you and some Web pages may not display properly.
You can find
information on popular browsers and how to adjust your cookie preferences at
the following Websites:
• Microsoft Internet Explorer: www.microsoft.com/info/cookies.htm
• Mozilla Firefox browser: http://support.mozilla.com/en-US/kb/
• Opera browser: http://www.opera.com/support/tutorials/security/privacy/
• Safari browser: http://www.apple.com/support/safari/
• Google Chrome browser: http://www.google.com/support/chrome/
Which Cookies Do We Use?
The following are the cookies we use on the Website:
Our websites use
Google Analytics to collect information about how visitors use our websites.
The cookies used by this product collect information in an anonymous form and
are used by many different websites. If you wish to opt out of being tracked by
Google Analytics across all websites, please visit http://tools.google.com/dlpage/gaoptout.
Managing Cookies Usage
You may refuse to
accept or you may disable cookies by activating the setting on your browser
which allows you to refuse the setting of cookies. However, if you select this
setting you may be unable to access certain parts of our websites or unable to
avail of our services. Unless you have adjusted your browser setting so that it
Website. You can find out how to do this for your particular browser by
clicking "help" on your browser's menu or by visiting www.allaboutcookies.org.
A web beacon is an
electronic image, called a single-pixel (1x1) or clear GIF. web beacons can
recognise certain types of information on a visitor's computer, such as a
visitor's cookie number, time and date of a page view and a description of the
page where the web beacon is placed. You may render some web beacons unusable
by rejecting their associated cookies.
Facebook Conversion Tracking Pixel
Our websites may
from time to time use Facebook Advertising, Facebook Pixel Re-Marketing, and
communications. This tool allows us to understand and deliver ads and make them
more relevant to you. The collected data remains anonymous and we cannot see
the personal data of any individual user.
collected data is saved and processed by Facebook. Facebook may be able to
connect the data with your Facebook account and use the data for their own
advertising purposes. Facebook has ultimate control of the information gathered
through Facebook Advertising, Facebook Pixel Re-Marketing, and communications.
through settings on your Facebook Account.
Data Protection Officer
We have appointed a
Data Protection Officer to oversee compliance with this policy. You have the
right to make a complaint at any time to a supervisory authority. The Irish
Data Protection Commissioner is the lead data protection supervisory authority
for HRI as an Irish data controller.
Your Data Protection Rights
circumstances, by law you have the right to:
If you want to
exercise any of these rights, then please contact our Data Protection Officer
by email to [email protected] or by post to Data Protection Officer, Horse
Racing Ireland, Ballymany, The Curragh, Co Kildare.
You will not have
to pay a fee to access your personal information (or to exercise any of the
other rights). However, we may charge a reasonable fee if your request for
access is clearly unfounded or excessive. Alternatively, we may refuse to
comply with the request in such circumstances.
We may need to
request specific information from you to help us confirm your identity and
ensure your right to access the information (or to exercise any of your other
rights). This is another appropriate security measure to ensure that personal
information is not disclosed to any person who has no right to receive it.
Should you have any
queries regarding any privacy issues you may have, or should you wish to
access\amend\or erase any of your personal details, please contact us.
Changes to Privacy Notice
Our Privacy Notice
may change from time to time and any changes to the statement will be
communicated to you by way of a notice on our website.