• IT Support Tecnician

    Horse Racing Ireland (HRI) is a commercial semi-state body whose mission is to develop and promote Ireland as a world centre of excellence for horse racing and breeding.  Our people and their passion for what they do is at the heart of our core values: Respect, Ambition, Empowerment, Excellence, Integrity, Pride & Passion

        Horse Racing Ireland is seeking to recruit an IT Support Technician to work within the IT Department.  Reporting to the IT Infrastructure & Network Manager, the role will be responsible for the provision of quality technical support service to the end users throughout the Horse Racing Ireland (HRI) Group.  

         

        The Key Responsibilities include:

        • Work as part of a team on the HRI IT Helpdesk providing support for 180 users for the following systems:
          • MS 365
          • WAN & LAN networks
          • Firewalls
          • Virtual environments
          • Windows 10
          • Varied business applications
        • Ensure best practice is followed as it relates to IT security though out the HRI network.
        • Support and maintenance of the HRI Local and Wide area networks
        • Support the update and test of the HRI Group Business Continuity Plan as required
        • Provide out-of-hours support and travel between HRI locations as required
        • Follow HRI’s procurement process when purchasing hardware and software
        • Investigate, source and implement software/hardware solutions when required
        • Prepare reports as required.
         

        The Ideal Candidate Will Have:

        IT Degree qualified or equivalent. At least 1-2 years’ experience as a computer technician or similar role in a similar environment. Excellent troubleshooting skills. Good communication and report writing skills. A thorough knowledge of computer system and IT components. Experience with LAN/WAN networks. Ability to problem solve and promote best practices in IT, with an eagerness to learn. Excellent organisational skills and experience managing multiple tasks simultaneously, in a time sensitive environment.

         

        A level of flexibility is required for this role as it may involve providing support or completing ad hoc work during evenings and weekends.

         

        If you are interested in this vacancy, please send your curriculum vitae, to [email protected] by close of business on 10th January 2020.

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