• Account Manager - Tote Ireland

    The role of the Account Manager sits within the Sales and Marketing team and is the single point of contact for account customers at all levels.  This role aims to deliver the best possible service and experience to our customers to enable Tote to gain maximum value and loyalty from our customers while delivering an entertaining and valued service.

     

    Main Responsibilities:

    • Manage an annual budget to plan, implement and report on new, lapsed and existing customer campaigns using KPIs as indicators of success
    • Plan, implement and deliver on existing quarterly and annual account customer growth plans
    • Drive new customer signups and first time stakers and deliver a strong on-boarding process to nurture and maintain new accounts
    • Work with external agencies and third parties to deliver customer acquisition and retention campaigns
    • Manage existing VIP customer relationships and grow revenue while developing new VIPs
    • Manage annual VIP hospitality budget and plan
    • Work closely with CRM Executive and Senior Digital Marketing Executive to make best use of data and learn from previous campaign insights
    • Positively and constructively contribute to wider sales and marketing team and the Tote team overall 

    The Ideal Candidate will have:

    The ideal candidate will have a minimum of 3 years account management experience with commercial deliverables.  A relevant qualification or equivalent practical experience.  Strong relationship management experience with experience of growing existing account base as well as developing pipeline of new customers.  Target driven with excellent communication skills and analytical ability.  Strong knowledge of the betting and/or horse racing industry is essential.

    If you are interested in applying for this position please send your CV, no later than close of business on Friday 16th February 2018 to recruit@hri.ie

         

      • IT Business Analyst/Project Manager

        Horse Racing Ireland is seeking to recruit an IT Business Analyst/Project Manager to work as part of the IT team.  Reporting to the Head of IT, the role will act as a dedicated resource for overall project management for the replacement /upgrade of HRI’s Financial Accounting System.  This is a two year fixed term contract.

        The Key Responsibilities Include:

         

        • Capture business requirements and ensure that specified requirements are transmitted entirely and correctly
        • Work with business units to identify business requirements -- evaluate and translate into requirements specifications
        • Provide project level analysis – producing required project analysis documentation
        • Assist in the selection process of the new Financial Accounting System
        • Provide and support the implementation of the new Financial Accounting System - build relationships and partnerships with key stakeholders; identify business needs and ensure necessary processes are delivered
        • Develop and implement test plans to ensure successful delivery of the project
        • Accurately determine, assign, track and manage project tasks, activities, documentation and time information
        • Manage and update project risk and issue registers and administer or assist the quality review process
        • Ensure all processes are carried out in line with HRI policies and procedures

        The Ideal Candidate Will Have:

         

        Previous experience in a similar role with a BSc degree or equivalent in Computer Science or related discipline and a Project Management qualification, preferably Prince 2.  Proven experience of delivering projects working to strict deadlines.  Possess a mixture of both business and IT project delivery experience with software vendor experience as well as third parties.  First-rate documentation skills and excellent communication skills with the ability to identify and understand user requirements and translate into technical documentation.  Excellent organisational skills and experience managing multiple sub projects simultaneously, in a time sensitive environment.

        If you are interested in this vacancy, please send your curriculum vitae, no later than close of business Monday 26th February 2018 to recruit@hri.ie

         

        • Marketing & Events Executive - Leopardstown Racecourse

          Leopardstown Racecourse is seeking to recruit a Marketing & Events Executive to join the Marketing team.

           

          Key Responsibilities

          • Promotion and development of Leopardstown events, including Longines Irish Champions Weekend, Leopardstown Christmas Festival, Dublin Racing Festival & Bulmers Live
          • Source and manage fashion sponsors & partners for events and racedays
          • Assist with planning, implementation and measurement of marketing campaigns for various race meetings and events
          • Write copy for marketing collateral, web and social media, and assist with press releases
          • Day to day management of competitions and promotional activities
          • Organise and attend events such as conferences, receptions, launches and photocalls, having responsibility for imagery requirements
          • Assist with general raceday support activities as required
          • Work as part of a team to meet the overall objectives of the marketing department
           

          The Successful Candidate will have

          A relevant third-level qualification with 1 to 2 years’ experience in a similar role.  Excellent presentation and interpersonal skills with the ability to build and maintain strong relationships with external stakeholders.  Excellent attention to detail and organisation skills with the ability to multitask working to deadlines in a fast-paced environment. Strong experience of Microsoft Office packages with digital marketing and writing competence.  Flexibility in relation to working hours and experience working as part of a team. An interest in horse racing will be an advantage.


          If you are interested in this vacancy, please send your application by close of business close of business Friday 23rd February to recruit@hri.ie

        • Tote Handheld Operators

          Are you looking for part-time work? Are you energetic and enthusiastic with excellent customer service skills?

          Why not contact Tote Ireland and apply for a position working as a Tote Casual, operating handheld terminals, taking bets from racegoers at Punchestown Festival from April 24th to 28th 2018?

          Applicants should have excellent interpersonal skillls and customer service experience along with the ability to sell bets and operate handheld terminals.

          If you wish to be considered for this position, please send your CV to recruit@thetote.com by close of business on 16th March 2018. 

        • Industry Education & Training Coordinator

          CARE, HRI’s Industry Education & Training department is recruiting for a Coordinator to join the team to support and drive various projects and initiatives under the CARE umbrella that promote the Irish racing industry as an attractive industry for rural employment.


          Key Responsibilities:

          • Work with industry representative groups in order to define the specific needs for each cohort, building and maintaining strong working relationships
          • Develop a comprehensive skills matrix for the various groups in the industry and undertake a gap analysis to identify general training and skills required
          • Develop engaging, relevant content for workinracing.ie and the associated social media channels
          • Maintain and build on strong relationships with the various equine educational providers around the country
          • Assist with the procurement and engagement of suitably qualified training providers to deliver CPD programmes to the industry at large 
          • Promote and administer the department's initiatives, such as: The Education & Training Grant Programme, The Industry Assistance Programme, and The Jockey Pathway
          • Assist with the promotion of the industry at career fairs, expo’s, and other relevant events
          • Assist with the planning and delivery of industry information/promotion days
           

          The Person should have:

          An understanding of and an interest in the racing industry. A relevant qualification in Training or L&D would be an advantage. Previous experience within the industry and operating in a hands-on practical role would be beneficial. An understanding of or exposure to Public Procurement guidelines. Excellent communication and interpersonal skills along with excellent administration and organisational skills. Goal orientated with a flexible approach to work, the ability to multitask and manage several projects simultaneously. Strong in MS Office and exposure to digital media and website management methods.

            If you are interested in this vacancy, please send your curriculum vitae outlining how you meet the requirements of the role, no later than close of business Monday 5th March 2018 to recruit@hri.ie.

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